Returns & Exchanges

At IVG Ireland, we want you to be completely satisfied with your fashion purchase, which is why we offer a 28-day return window for all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe is as effortless and risk-free as possible.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return and receive your unique return authorization.

• 2.
  Secure Packaging

  Place the items in their original packaging, ensuring all tags are intact, and include the printed return slip inside the parcel to help us identify your order.

• 3.
  Post Your Parcel

  Affix the provided shipping label and drop your package off at any An Post location or authorized courier point across Ireland.

• 4.
  Receive Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.